Shipping policy

Last updated: October 4, 2026

Thank you for shopping with Baviy. This Shipping Policy explains how we process, ship, track, and deliver your orders.

1. Shipping Cost

Baviy offers free shipping on all orders.

There is no minimum purchase amount required to qualify for free shipping.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Order processing includes order verification, preparation, packaging, and handoff to the shipping carrier.

Business days are Monday through Saturday, excluding applicable public holidays.

Orders placed on Sundays or public holidays will begin processing on the next business day.

During promotions, holidays, or periods of unusually high order volume, processing may take slightly longer.

3. Estimated Delivery Time

After your order has been processed and shipped, the estimated transit time is generally 5–10 business days.

Processing Time: 1–3 business days
Transit Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days

Delivery times are estimates and are not guaranteed.

Delays may occasionally occur due to carrier operations, weather conditions, public holidays, incorrect address information, or other circumstances outside our reasonable control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when provided by the carrier.

Please allow some time after shipment for tracking information to become active in the carrier's system.

If you have not received tracking information or have questions about your shipment, please contact us at support@baviy.com.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error in your shipping address, contact us as soon as possible at support@baviy.com.

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

6. Delayed Orders

Occasionally, a shipment may experience delays beyond the estimated delivery timeframe.

If your order has not arrived within the expected delivery period, please contact us at support@baviy.com with your order number.

We will review the available tracking information and assist you with the shipment.

7. Lost Packages

If tracking information indicates that a package may be lost in transit, please contact us at support@baviy.com.

We will review the shipment information and work with the shipping carrier where appropriate.

If a package is confirmed as lost during transit, we will provide an appropriate resolution, which may include a replacement or refund.

8. Damaged or Incorrect Items

Please inspect your order after delivery.

If your order arrives damaged, defective, or contains an incorrect item, please contact us at support@baviy.com within the applicable return period.

Please include your order number and clear photos showing the issue.

Returns and refunds for damaged, defective, or incorrect items are handled according to our Return and Refund Policy.

9. Failed or Returned Deliveries

If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, or another delivery issue, it may be returned to the sender.

If this occurs, please contact us at support@baviy.com.

We will review the order and available delivery or reshipment options and provide further instructions.

10. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping practices, carriers, or business operations.

Any updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about shipping or your order, please contact us:

Store Name: Baviy
Website: https://www.baviy.com/
Email: support@baviy.com
Phone: +1 218-203-0637
Contact Address: 401 SE MAIN ST APT 4019, MINNEAPOLIS, MN 55414, United States

Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT (Central Time)
Sunday: Closed

Customer service inquiries are typically answered within 1–2 business days.