Terms of service

Last updated: October 4, 2026

Welcome to Baviy. These Terms of Service (“Terms”) govern your use of our website, products, and services.

By accessing our website or placing an order with Baviy, you agree to these Terms. Please read them carefully before using our services.

1. Online Store Terms

You must be legally capable of entering into a binding agreement to use our store and purchase products.

You may not use our website or products for any unlawful or unauthorized purpose, or violate any applicable laws while using our services.

2. Products and Availability

We make reasonable efforts to display product descriptions, images, colors, sizes, prices, and other information accurately.

However, actual product colors or appearance may vary slightly depending on your device or screen settings.

Products and availability may change without notice. We reserve the right to limit quantities, discontinue products, or update product information when necessary.

3. Orders

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized transactions

  • Incorrect pricing or product information

  • Product unavailability

  • Payment issues

  • Violations of these Terms

If we cancel an order after payment has been received, we will issue a full refund for the canceled item(s) to the original payment method.

4. Prices and Payments

Prices displayed on our website are shown at the time of purchase and may change without prior notice.

Applicable taxes, if any, will be displayed during checkout.

Payments are processed through Shopify and other authorized payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping

Baviy offers free shipping on all orders.

Order processing and estimated delivery times are described in our Shipping Policy.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Eligible return requests must be made within 30 days of delivery.

Approved refunds are processed within 5 business days after we receive the returned item and are issued to the original payment method.

Please review our Return and Refund Policy before requesting a return.

7. Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible at support@baviy.com.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing or has shipped, cancellation or modification may no longer be possible.

If the order has already shipped, you may request a return after receiving it in accordance with our Return and Refund Policy.

8. Accuracy of Website Information

We try to keep information on our website accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other details.

We reserve the right to correct errors and update information when necessary.

9. Intellectual Property

Unless otherwise stated, the content on the Baviy website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Baviy and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our website content without permission.

10. Prohibited Uses

You may not use our website:

  • For unlawful or fraudulent purposes

  • To violate the rights of others

  • To transmit malicious software or harmful code

  • To interfere with the security or operation of the website

  • To collect personal information about others without authorization

  • To attempt unauthorized access to our systems or services

We may restrict or terminate access to our services for violations of these Terms.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, delivery providers, and other service providers.

We are not responsible for the content, privacy practices, or services of independent third parties.

Your use of third-party services may also be subject to their own terms and policies.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Disclaimer

We make reasonable efforts to provide accurate information and reliable services.

To the fullest extent permitted by applicable law, our website and services are provided without warranties beyond those expressly required by law.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Baviy will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or services.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Baviy harmless from claims, losses, or expenses resulting from your unlawful use of our website or your violation of these Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms where permitted by law.

18. Governing Law

These Terms are governed by applicable laws, including the laws of the State of Minnesota, without limiting any mandatory consumer protections that may apply.

19. Contact Us

If you have questions about these Terms, please contact us:

Store Name: Baviy
Website: https://www.baviy.com/
Email: support@baviy.com
Phone: +1 218-203-0637
Contact Address: 401 SE MAIN ST APT 4019, MINNEAPOLIS, MN 55414, United States

Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT (Central Time)
Sunday: Closed

Customer service inquiries are typically answered within 1–2 business days.